Shipping policy

 

Returns & Refunds

At Prominent Styles of Sorts, customer satisfaction matters to us. We take pride in the quality of our products and want you to shop with confidence.

Non-Customized Products

Eligible non-customized merchandise may be submitted for return approval within 5 calendar days of delivery.

Items must be:

  • In their original packaging.

  • Unused, unworn, and unwashed.

  • In their original condition.

To request a return, please contact us by email within 5 calendar days of delivery. Include your order number, the item involved, and the reason for your request.

All returns must be approved before merchandise is shipped back.

Customized & Personalized Products — Final Sale

Customized, personalized, and made-to-order products are final sale, except when an item arrives defective, damaged, or incorrect due to an error by Prominent Styles of Sorts.

If your order arrives with one of these issues, please contact us by email within 5 calendar days of delivery. Include your order number, a description of the issue, and clear photographs.

We will review the request and provide an appropriate resolution, which may include a replacement, correction, or refund.

Return Shipping Responsibility

  • Customer-Requested Returns: For approved returns due to a change of mind, incorrect customer selection, or personal preference, the customer is responsible for return shipping costs.

  • PSS Errors: If an item is defective, arrives damaged, or is incorrect due to an error by Prominent Styles of Sorts, PSS will cover reasonable return shipping or replacement shipping costs.

  • Customers must receive return authorization and instructions before sending merchandise back.

Nothing in this policy limits rights or remedies available under applicable consumer protection laws.

Prominent Styles of Sorts — You Deserve More Than Basic.